Customer Update

19/12/2020

The First Minister has confirmed that Wales will move into alert level 4 restrictions as of midnight on Saturday, 19th December 2020 until further notice.  These restrictions will apply to all of Wales

What does this mean to Actif Leisure Centres?

  • All Leisure centres will be closed from 20 December until further notice (subject to Welsh Government 3-week review)
  • All Direct Debit Memberships will be frozen and no collection will be made for the month of January. The days not used due to closure from 20-31 Dec (12 days) will be added onto your membership when we reopen, you, therefore, do not need to do anything with your membership.
  • All frozen accounts will remain frozen, be assured you do not need to do anything to your account.
  • All Annual memberships (365, annual swimming membership) and Standard / Super Saver cards will be extended taking into account the time lost as a result of closure.
  • Anyone who has paid for activities or made hire bookings from 20 December onwards will be credited accordingly.
  • A reopening date will be announced once we know more, this will be set in line with Welsh Government announcements and guidelines.

We'll be keeping our FAQ pages up to date - click here to access

Download our app in order to receive the latest information during this time. The app is available to download on the App Store or Google Play. Search for Actif Sport and Leisure.

We need to do everything we can to help keep Carmarthenshire safe and control the spread of Covid-19 in our communities.